Hearing Instruments & Programming

Hearing Services/Repairs

On the cutting edge of hearing care technology, Sound Hearing Care is the Upstate’s foremost provider of hearing care. Whether you struggle with day-to-day communication, need a hearing evaluation, are looking for upgraded digital hearing technology, or wrestle with tinnitus, come see Jennifer Waddell and Sound Hearing Care.

We also offer a 3 month trial period, when you purchase new hearing aids.  Sound Hearing Care understands this is a large investment and we want to make sure you are completely happy and provide you ample time to confirm you have the right hearing aids!  Schedule your visit today and become another happy patient.

Sound Hearing offers free in-house repairs, no matter where you purchased! You need help, we’re here for you!

Sometimes it is necessary to repair your hearing devices. Most manufacturers will repair their products, but they charge significantly more so if the instruments are over 5 years old or more. While we can repair the instruments, it may make more sense to review the new instruments as they will have the latest technology, a new warranty and
will offer the best results. Repairs are part of our business and when the devices return from being repaired they will usually have a 6 month or a 1 year warranty. Often we will have parts for your device and may be able to repair it on the spot.

Complete Hearing Evaluation

As South Carolina Licensed Hearing Instrument Specialists, we offer the most comprehensive hearing services in South Carolina. By using a battery of audiological tests to arrive at the degree, type and configuration of the hearing impairment, we pinpoint in the auditory system where the difficulty resides. Beware of the “FREE HEARING TEST” as it may NOT be a true hearing evaluation. These free hearing tests may simply be a cursory screening by a salesperson whose goal is to sell hearing aids, not necessarily provide the appropriate hearing rehabilitative treatment.

Hearing Instruments & Programming


At Sound Hearing Care we have likely seen your hearing impairment many times. Our goal is to have you on a path to hearing and interacting with family and friends again. After a hearing instrument fitting, live speech testing ensures optimum results. Beware of the sales operations or franchises offering only one brand. Where you obtain your hearing devices truly makes a difference. It is impossible to treat all hearing losses with one brand of hearing aids. Rehabilitative follow-up services are necessary to get the most out of your devices. At Sound Hearing Care, we guarantee your satisfaction. If you are not satisfied, we will continue to work with you until we find a solution.